This shipping and delivery policy (“Shipping and Delivery Policy”) governs the shipment and delivery of any items you purchase through the La Comfort Lingerie Store website. This Shipping and Delivery Policy is subject to the Terms of Use for the La Comfort Lingerie Store website on which you made your purchase.
We are committed to delivering your order accurately, in good condition and always on time. We partner only with reputed national courier companies to ship your orders. Our packaging does not have any branding, marking or product description to ensure you can have your order delivered anywhere without disclosing the contents of the package.
For order above Rs. 5000 shipping is absolutely free. For orders below Rs. 5000 there is a nominal fee of Rs. 60 charged for delivery which are not returnable product. For any product which can returnable delivery charge is Rs. 120. Delivery charge is applicable for every purchase.
This Privacy Policy (“Privacy Policy”) discloses the privacy practices for Mila Star Retail Private Limited (“Licensee” or We” or “Us”) with regard to Your (“You” or “Your”)use of the online platform www.lacomfortlingeriestore.com (“Lacomfort”) for lingerie online shopping. The Licensee is committed to maintaining privacy.
Licensee takes all precautions to protect the Personal Information both online and offline, in order to avoid unauthorized breach. In addition, we participate in cooperative database services. These services help us to direct print catalogues, mailings and other marketing initiatives to appropriate purchasers and website visitors. Names and mailing addresses may be shared between participating parties in the cooperative database services, but no credit card or other payment information or email addresses are shared. Furthermore, we do not send Your credit card or other payment information through emails to any third parties.
We may update this privacy policy at any time, and it will be posted on this platform Lacomfort, as and when it is so updated, so that You are always aware of what information we collect,how we use it, and the circumstances under which we may disclose it. Licensee reserves the right to disclose Personal Information as obligated by law, in response to duly authorized legal process, governmental requests and as may be necessary to protect the rights and interests of the Licensee. Unless stated otherwise, our current privacy policy applies to all information that Lacomfort has about You and Your account.
We may store the email addresses of those who communicate with us via email and add You to our mailing list when You sign up to receive special promotions and updates. By Your electing to receive emails from us, we would be able to send You exclusive information and special offers, which You may otherwise not learn about from our Lacomfort platform. You may follow the removal instructions located at the bottom of such emails to stop receiving them. Requesting such removal however, will not prevent You from receiving email communications relating to any online order You place with us. If You would prefer not to receive emails from us regarding special sales and exclusive offers, please send an email to feedback@lacomfortlingeriestore.com with “Unsubscribe Promotions” in the subject line. If You use more than one email address to shop with us, send us Your messages from all such email account You use.
Lacomfort platform may contain links to other sites. The linked sites are not under the control of the Licensee. Please be aware that the Licensee is not responsible for the privacy practices of such other sites. Licensee advises You to read the privacy policies of each and every web site that collects personally identifiable information. If You decide to access any of the third-party sites linked to Lacomfort platform, You do so entirely at Your own risk. Any links to any partner of the Lacomfort platform should be the responsibility of the linking party, and the Licensee shall not be responsible for notifying of any change in the name or location of any information on the Lacomfort platform.
Licensee strongly encourages parents and guardians to supervise the online activities of their minor children and consider using parental control tools available from online services and software manufacturers to help provide a child-friendly online environment. These tools also can prevent minors from disclosing their name, address, and other personally identifiable information online without parental permission. Although the Lacomfort platform is not intended for use by minors, Lacomfort respects the privacy of minors who may inadvertently use the internet or the mobile application.
We use third parties to help us provide services to You including the fulfilment of orders, processing of payments, monitoring site activity, conducting surveys, maintaining our database, administering emails, and administering contents, and to provide aggregate, comparative information on the performance of our website to us and a select group.
Cookies are small pieces of information saved by Your browser onto Your computer/mobile. Cookies are used to record various aspects of Your visit and assist Lacomfort to provide You with uninterrupted service. We save and use cookies placed on Your computer's hard drive through Your web browser to enable our systems to recognize Your browser during Your visit to our site and when You return to our site. For instance, when You are ready to purchase an item, a cookie allows our site to “remember” You have added the item to Your shopping cart. Moreover, this can also show You merchandise based on Your preferences and provide You with a more personalized shopping experience.
Licensee does not warrant that this website, its servers, or email sent by us or on our behalf are virus free. Licensee will not be liable for any damages of any kind arising from the use of this website, including, but not limited to compensatory, direct, indirect, incidental, punitive, special or consequential damages, loss of data, goodwill, business opportunity, income or profit, loss of or damage to property and claims of third parties. Notwithstanding anything to the contrary in the privacy policy, Licensee’s liability under this privacy policy shall in no event exceed the price of the product purchased and in the event no purchase is made, exceed $10 (US Dollar Ten).
Licensee takes Your right to privacy very seriously and has taken measures to safeguard,protect and respect Your Personal Information. Licensee will only disclose Your Personal Information in the event it is required to do so by law, rule, regulation, law enforcement,governmental official, legal authority or similar requirements.
In accordance with the Information Technology Act, 2000 and applicable rules made thereunder, the Grievance Officer for the purpose of Your personal sensitive information as governed by the Lacomfort’s privacy policy is Mr. name and can be reached at name@lacomfortlingeriestore.com.
By visiting this website, You agree that the laws of India without regard to its conflict of laws principles govern this privacy policy, and any dispute of any sort that might arise between You and the Licensee or its affiliates.
You may update or modify Your contact information and user preferences by logging into “My Account”.
Our website only accepts orders from web browsers that permit communication through Secure Socket Layer (SSL) technology, which encrypts information You input. This is to prevent inadvertent placing of orders through an unsecured connection. It is important for You to be protected against unauthorized access to Your password and to Your computer. Be sure to sign off when finished using a shared computer.
The Terms of Use Agreement is incorporated herein by reference in its entirety.
Should You have questions about this policy or Licensee information collection, use and disclosure practices, feel free to contact us at the address customercare@lacomfortlingeriestore.com. We will use reasonable efforts to respond promptly to requests, questions or concerns You may have regarding our use of Personal Information about You. Except where required by law, the Licensee cannot ensure a response to questions or comments regarding topics unrelated to this policy or Licensee’s privacy practices.
La Comfort Lingerie Store easy returns & exchanges policy is hassle-free and simple. You need to return/exchange a product within 15 days. Return/Exchange products should be worth more than Rs. 300.
Please follow the link for all related information.
La Comfort Lingerie Store always gives exciting cashback offers on your every purchase. Cashback offers are mentioned below.
N.B. The cash back amount will be deducted for return of any product from return amount.
3. Sale product Returns & Exchanges Policy:Sale product will not be returned once sold.
La Comfort Lingerie Store has endeavored to ensure that all information on the website is accurate. However, it is possible that discrepancies or inaccuracies may arise if La Comfort Lingerie Store receives inaccurate information from our suppliers or other outside sources. Should you encounter any information on our site that you deem inaccurate, please inform us at feedback@lacomfortlingeriestore.com with the subject line'Incorrect information'.
La Comfort Lingerie Store does not provide warranties on any merchandise any warranty or promises made by the manufacturers, are solely their liability. The information made available to you through our catalogues is limited to the information provided by the manufacturer to us. All products displayed in our catalogues may not be available for sale due to product unavailability or other reasons. Actual colors and dimensions may differ from the screen image of the product.
In no event shall La Comfort Lingerie Store or any of its sources be liable for any direct, special, incidental, indirect, punitive or consequential damages whatsoever (including but not limited to: damages for loss of business profits, business interruption, loss of business information, or any other pecuniary loss) arising out of the (a) the use or the inability to use the services; (b) unauthorized access to or alteration of the user's transmissions or data; (c) any other matter relating to the service. Neither shall La Comfort Lingerie Store be responsible for the delay or inability to use the Website or related services, the provision of or failure to provide services, or for any information, software, products, services and related graphics obtained through the Website, or otherwise arising out of the use of the website, whether based on contract, tort, negligence, strict liability or otherwise. Further, La Comfort Lingerie Store shall not be held responsible for non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the website that may occur due to technical reasons or for any reason beyond La Comfort Lingerie Store control. Information on La Comfort Lingerie Store web site may not be reproduced, copied, or altered without the express written consent of La Comfort Lingerie Store and its affiliates.
La Comfort Lingerie Store may terminate this Agreement and these terms and conditions and /or the provision of any of the services at any time for any reason, including any improper use of this portal or your failure to comply with these terms and conditions. Such termination shall not affect any right to relief to which La Comfort Lingerie Store and its third party providers and distributors may be entitled, at law or in equity. Upon termination of this User Agreement and these terms and conditions, all rights granted to you will terminate and revert to La Comfort Lingerie Store and its third party providers or distributors, as applicable.
You agree not to reproduce, duplicate, copy, sell, resell or exploit for any commercial purposes, any portion of the service, use of the service, or access to the service.
Any dispute regarding the terms and provisions of this agreement shall be litigated in the Alipore Judge Court located in Kolkata, West Bengal, India only. All parties hereto specifically waive any challenge to jurisdiction.
Effective Date: This Shipping and Delivery Policy was last revised on February 20, 2019.